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Personal Advisers
Want advice on careers, money or something else? Make an appointment with a Personal Adviser - you can see them in school or college, or at a Connexions Centre near you.
Get help & advice
Talking about your feelings, worries and concerns can help. Friendly, approachable staff will try to ease any embarrassment you might feel at first. Agencies or professionals you see should not
- be shocked
- judge you
- tell you off
- tell anyone else
- expect you to answer questions if you don’t want to.
You can also get help and advice by using a helpline where you can talk to someone over the phone. You don’t even have to give your name.
Get help from...
| Contact details | Services | Opening times |
|---|---|---|
| Brook Helpline: 0800 0185 023 Text: BROOK HELP to 81222 Website: Brook | Advice to young people under 25 years on all sex related problems, including:
The Young People’s Information Service can provide information through their helpline, secure on-line enquiry service and text messaging service. | Mon-Fri: 9am-5pm |
| ChildLine Address: FREEPOST NATN1111, London, E1 6BR Helpline: 0800 1111 (24hr) Website: ChildLine | A 24 hour helpline, providing help and support to all young people about anything, including sexual abuse of any kind. If you prefer to send a letter, you can write to ChildLine at the address to the left. | Mon-Fri: 9:30am-9:30pm Sat, Sun: 9:30am-8pm |
| Connexions Direct Contact details: Connexions Direct | Free confidential helpline, textline and online webchat with trained advisers. | 7 days a week: 8am-2am |
| Connexions Norfolk Addresses: Connexions Centres Contact details: Contact us | The information, advice and guidance service for all 13-19s in Norfolk. |
|
| The Line Helpline: 0800 888 44 44 | From ChildLine – a special helpline for young people living away from home e.g., if you live in a foster home, children’s home, if you are in boarding school or you’ve been in hospital for a long time. | Mon-Fri: 3:30-9:30pm Sat, Sun: 2-8pm |
| MAP Address: The Risebrow Centre, Chantry Road, Norwich, NR2 1RF Phone: 01603 766994 Fax: 01603 763005 Email: Email MAP Website: MAP | MAP offers a range of services to young people aged between 11-25 years, including information and advice on sexual health. | Mon-Fri: 1:30-5pm |
| Norfolk Youth and Community Service (NYCS) Phone:
| NYCS co-ordinates a range of services providing information, advice and support to young people in relation to their sexual health needs. Some areas run specific projects offering counselling and advice, or to support young parents. For details about the services provided in your own area, contact your local area NYCS District Resource Base during office hours. |
|
| Rural Advice Project (RAP) Address: Benjamin Foundation Corporate Office, North Walsham, NR28 9SY Phone: 01692 409040 Email: Email Benjamin Foundation | Offers an advice and information service in the North Norfolk area for young people aged 11 – 25. RAP works with young people on a range of issues including sexual health. | Mon-Fri: 9am-5:30pm |
| Sexwise Helpline: 0800 282 930 Textphone: 0800 328 1651 Website: RU Thinking | An advice line for 12-18s giving young people the opportunity to talk to a trained advisor. | Mon-Sun: 7am-12am |
| Great Yarmouth Young Men’s Project Address: The Shack, Kittywitches, 156 King Street, Great Yarmouth Phone: 01493 331948 Mobile: 07766 443484 | Information, advice and support for young men and young fathers aged 11-25 years, on issues around sexual health, relationships and parenthood. | Mon: 9:30am-5:30pm Tue: 9am-1pm, 4-6pm Wed: 12:30-8pm Thu: 12-7:30pm Fri: 3:30-5:30pm Sat: 10am-1:30pm |
| Young Women’s Project GFS Platform Great Yarmouth Address: 24a South Quay, Great Yarmouth, NR30 2RG Phone: 01493 852253 Fax: 01493 857306 Email: Email GFS Platform Great Yarmouth Website: GFS Platform | A community project for young women aged 14 – 25 years, offering support and advice. A range of antenatal and postnatal services are available. | Mon-Fri: 9am-5pm |
